Salesforce Interview Questions: Salesforce is among the topmost CRM (Customer-Relationship Management) service providers. The software dominates this field of Cloud-CRM by having about 40% of the market share. Additionally, Salesforce helps to unite marketing, commerce, sales, service, & IT teams from everywhere.
When going for a salesforce interview, you need to be well prepared all around. This is from dress code to interview questions. This blog contains a couple of interview questions that you are likely to encounter while at the interview. Please have a look at them to have a rough idea of what you will encounter.
Top 30+ Salesforce Interview Questions
What are the Activities involve in Salesforce?
There are two kinds of activities that are involved in Salesforce. These includes
The event has a specific time limit in which time only every individual needs to assemble. After the time limit is over, the event will be complete.
Task includes work assigned to a specific person; it does not have various time limits.
When the event or task status changes to ‘Completed’, we will see the records under Activity-History Associated List.
What are the benefits of Salesforce-CRM?
Some of the benefits of Salesforce-CRM includes:
- Set up an analytical approach to clients acquisition
- Ensuring quicker & excellent sales opportunity
- Reduced cost & improved customer satisfaction
- Enhanced efficiency & improved communication on every front
- Automating repetitive & less significant tasks
Outline object relationship at Salesforce
At Salesforce, one can link standard & custom-object records in a connected list. This is done via object-relationship overview. Different types of relationships can be created to secure a specific business case that has specific customers. It’s possible to form a custom relationship on an object & define numerous relationship kinds.
What’s an application in Salesforce?
In Salesforce, an application is a container that consists of a name, a group-of-tabs and a logo that operates as a unit that offers precise functionality. Clients can switch between the applications using a drop-down menu located at the top-right corner of all pages of the Force.com apps.
What’s a sales process?
Controlling the picklist-values of stage field on opportunity object one needs to create some sales process. Minus selecting sales process, one cannot create a record kind for opportunity-object
What are the skills needed to be a Salesforce Developer?
Salesforce Developer needs to have some basic knowledge about the Salesforce platform. One can become a Salesforce Administrator at some later stage of a career. A developer needs to know how one does some Salesforce works. Additionally, some basic knowledge of concepts like class, attributes, objects, etc., is required.
What’s Custom Object at Salesforce?
Custom Objects are nothing but database tables & are objects which are created for information storage in industry or company. When building some custom object, the Salesforce platform auto makes things like page layouts for user interfaces.
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